The new regulations will unify the rules of liability regarding the quality of a product sold. Complaints made by business entities and by consumers will be examined as part of a unified warranty (a departure from the notion of “non-conformity of goods with the contract”). This way, the seller will not have to employ separate complaint procedures depending on whether the customer is a business entity or a consumer. 

The fact that a business entity has failed to accommodate to the new regulations may bring various consequences for them. The new law provides for both contractual as well as penal and administrative sanctions. In some situations, the lack of proper information may lead to a situation in which a contract will not be concluded at all.
Authors: Przemysław Rybicki, Anna Rak 
Source: Rzeczpospolita

If you wish to receive a translation of the full guide please contact us:
contact@fka.pl